Terms of Service & Policies

Effective Date: 2023-09-25

Table of Contents
1. Terms Of Service
2. Privacy Policy
3. Shipping Policy
4. Returns & Refunds Policy
5. Contact Information

Terms of Service

1. Acceptance of Terms
By accessing or using Sights & Sounds (“we,” “our,” or “us”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. User Eligibility and Accounts
– You must be at least 18 years old to use this website or make purchases
– Account holders are responsible for maintaining account confidentiality
– You must notify us immediately of any unauthorized account use
– You may only use our website and services for personal and non-commercial purposes

3. Products and Purchases
– We strive for accurate product descriptions and pricing but reserve the right to correct errors
– You must provide accurate and complete payment information
– We use secure payment processing but are not responsible for unauthorized charges
– Digital downloads are non-refundable and non-exchangeable
– Printed items are subject to our separate Returns & Refunds Policy

4. Intellectual Property
– All website content (text, images, logos, trademarks) is our property
– Content is protected by intellectual property laws
– Written consent is required for any content use

5. Liability and Warranties
– Website and services are provided “as is” without warranties
– We are not liable for direct, indirect, incidental, or consequential damages
– Your use is subject to our Privacy Policy

6. Terms Updates
We may update these terms periodically. Changes will be posted with an updated effective date.

Privacy Policy

1. Information Collection
We collect:
– Contact information (name, email, address, phone)
– Account details
– Payment information
– Order details
– Communication records
– Website usage data

2. Information Usage
We use your information to:
– Process and fulfill orders
– Communicate about orders and accounts
– Provide customer support
– Improve shopping experience
– Send promotional materials (with consent)
– Protect against fraud

3. Information Sharing
We may share information with:
– Service providers for business operations
– Legal authorities when required

4. Your Rights
You can:
– Update account information
– Opt out of marketing
– Manage cookie preferences

5. Security
We implement reasonable security measures while acknowledging no internet transmission is completely secure.

Shipping Policy

1. Delivery Options
– Multiple shipping methods available
– Options shown at checkout
– Delivery times vary by method and location

2. Costs and Processing
– Shipping fees based on method, destination, and package specifications
– Free shipping may apply to qualifying orders
– Allow 2 business days for processing
– Tracking provided via email

3. International Shipping
– Customs duties, taxes, and import fees are buyer’s responsibility
– Fees not included in purchase price

Returns & Refunds Policy

1. Digital Downloads
– No refunds or exchanges offered
– Preview images and specifications provided before purchase

2. Printed Items
Eligible for returns/refunds within 15 days for:
– Defects or quality issues
– Shipping damage (requires photo evidence)
– Wrong items
– Poor print quality (may require evaluation)

3. Refund Processing
– Issued to original payment method
– Processing times vary
– We reserve right to refuse non-qualifying returns

Contact Information

For any questions or concerns about these policies:
– Email: contact@sightsandsounds.co

All policies effective as of September 25, 2023

Sights & Sounds is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. As an Amazon Associate, we earn from qualifying purchases.

In addition to Amazon, Sights & Sounds also participates in other affiliate programs with several other entities. This means that if you click on an affiliate link and make a purchase, we may receive a small commission at no additional cost to you.

We only recommend products or services that we genuinely believe will provide value to our readers. The affiliate commissions we receive help support the operation of Sights & Sounds and allow us to continue creating high-quality content. However, please note that we are not responsible for the performance of any products or services purchased through our affiliate links.

All opinions expressed on Sights & Sounds are our own and are not influenced by the companies whose products we recommend. If we recommend a product and you make a purchase through one of our affiliate links, we may earn a commission, but this does not impact our reviews or comparisons.

Thank you for your support! For any questions or concerns about these policies:
– Email: contact@sightsandsounds.co